Sbajee Privacy Policy — Your Data, Fully Protected

📜1. Introduction

This Privacy Policy applies to sbajee (sbajee.click) and its associated mobile applications. It takes effect whenever you use any sbajee service — whether you register, play games, or browse our website.

We don't treat your privacy as just a legal obligation — it's the foundation of the trust we build with our users. sbajee believes that data belongs to the person it's about; we are simply its temporary custodians.

This Privacy Policy is written in Bengali so it's easy for you to understand. If you have any questions, please reach out to our support team.

📥2. Information We Collect

Sbajee only collects information that is genuinely necessary to provide our services. We do not collect excessive or irrelevant data.

Directly Collected Information:

• Identity Information: Full name, date of birth, nationality.
• Contact Information: Email address, mobile number.
• Identity Verification: Copy of national ID or passport (for KYC verification).
• Financial Information: Payment method details (card numbers are not stored on sbajee's servers).
• Account Information: Username, password (encrypted), preferred language.

Automatically Collected Information:

• Device information: IP address, browser type, operating system.
• Usage Information: Login time, game history, and betting activity.
• Location Information: Approximate geographic location (derived from IP address).
• Cookies & Tracking: Session cookies, preference cookies.

⚙️3. Use of Information

Sbajee uses your information only for the purposes stated below. It is never used for any other purpose.

• Account Management: Completing the registration process, verifying login, and keeping your account secure.
• Service Delivery: Enabling gameplay, managing betting activity, and processing withdrawals.
• Identity Verification: Completing the KYC process and preventing fraud.
• Customer Support: Providing prompt resolution to your questions and complaints.
• Ensuring Security: Detecting suspicious activity and preventing money laundering.
• Legal Obligations: Meeting the requirements of government or regulatory authorities.
• Service Improvement: Analyzing user experience to continuously improve the platform.
• Marketing (Optional): With your consent, we'll keep you informed about relevant offers and promotions.

🤝4. Data Sharing Policy

Sbajee does not sell your personal data to any third party. However, in certain specific situations, limited data sharing may be necessary:

Situations where data may be shared:

• Payment Processors: Payment gateways including bKash, Nagad, and Rocket receive the information needed to complete transactions.
• Game software providers: Game providers may receive limited data necessary to operate slots or Live Casino games.
• KYC Verification Services: Approved third-party services may be used to assist with identity verification.
• Law Enforcement: Disclosure of data may be required under court order or as part of a legal investigation.
• Anti-Fraud System: Relevant authorities may be provided with information to prevent fraud and money laundering.

Sbajee maintains a confidentiality agreement with all third-party partners. They may only use your data for the specific purpose for which it was shared.

🍪5. Cookie Policy

Sbajee uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookies: Remembers your language preference, theme, and similar settings.
• Analytics Cookies: Helps us understand which pages are visited most — you can turn these off.
• Performance cookies: Measures site loading speed and overall performance.

You can disable non-essential cookies at any time from your browser settings. Keep in mind that turning off certain cookies may affect how some features of the site work.

🔒6. Data Security Measures

Sbajee uses industry-leading technology to protect your data, with security measures operating across multiple layers.

• SSL/TLS Encryption: All data transmitted between you and our servers travels through encrypted channels.
• AES-256 Data Encryption: Sensitive data in storage is protected with the highest level of encryption.
• Two-Factor Authentication (2FA): 2FA is available for added security on your account.
• Firewall & DDoS protection: Servers are protected against cyberattacks.
• Regular Security Audits: Third-party security experts regularly audit our systems.
• Restricted Access: Only authorized personnel can access your data.

⚖️7. Your Privacy Rights

Every sbajee account holder has the following rights over their personal data:

• Right to Access: You have the right to know what information we hold about you.
• Right to rectification: You have the right to have inaccurate or incomplete information corrected.
• Right to Erasure: You may request that your data be deleted under certain circumstances.
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your data be restricted.
• Right to Portability: You have the right to receive your data in a commonly used, portable format.
• Right to Object: You may object to marketing communications or profiling at any time.
• Right to Withdraw Consent: You may withdraw consent for data processing at any time.

To exercise these rights support@sbajee.click. We will respond within 30 days.

🗄️8. Data Retention Period

Sbajee does not hold your data longer than necessary. Specific retention periods are defined for each type of information:

Data may be retained beyond the periods above if required for legal proceedings or dispute resolution.

🔞9. Protection of Children & Minors

Sbajee strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.

• Age verification is mandatory at the time of registration.
• Accounts suspected of belonging to minors are suspended immediately.
• If a minor registers by mistake, all associated data is deleted immediately.
• If a parent suspects their child is using sbajee, please contact us immediately.

📬10. Contact & Complaints

For any privacy-related questions, complaints, or to exercise your rights, please contact us:

• Email: support@sbajee.click
• Response Time: Typically within 24–48 hours on business days.
• Privacy Complaints: Write "Privacy Request" in the subject line.

If this Privacy Policy changes, a notice will be posted on the site and sent to your registered email. Continued use of sbajee after any changes constitutes acceptance of the updated policy.